Privacy Policy
Last Update: October 23rd 2024
1. Introduction
Welcome to Aquoteo
https://aquoteo.com operated by Tenfold Technologies, Ltd. ("we", "our", "us") (from here referred to as "Service").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform Aquoteo ("Service").
We use your data to provide Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) rule all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
https://aquoteo.com operated by Tenfold Technologies, Ltd. ("we", "our", "us") (from here referred to as "Service").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform Aquoteo ("Service").
We use your data to provide Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) rule all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
3. Types of Data Collected
Personal Data
When you register or use our Service, we may collect personal information, including but not limited to: First Name, Last Name, Email, Company Information (e.g. name, industry, address, Postcode/ZIP, tax number), Contact Information (phone number, email). This type of data collected is used solely for the purpose of providing Service.
Usage Data
We may collect information automatically when you use our Service, including: IP address, Browser type, Device information, Pages viewed, interactions, and activities on our platform, Log data (e.g., time and duration of sessions).Cookies and Tracking Data
At this time we do not use cookies or tracking to provide Service. In the event that this changes you will receive a prominent notification and choice to opt-in if you so wish.However, we use third-party payment provided by Stripe to process payments and prevent fraud. For more information, see the official Stripe privacy policy.
4. Use of Data
We use the information we collect to:
1. Provide, maintain, and improve our Service
2. Process your transactions and manage your subscription
3. Communicate with you regarding your account, updates, or promotions
4. Personalize your experience and present relevant content
5. Respond to your inquiries, customer support requests, or other interactions
6. Analyze usage data for improving performance and developing new features
7. Ensure compliance with legal obligations
5. Disclosure of Data
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
The payment processors we work with are:
Stripe
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
Service Providers
We may share your information with third-party service providers who assist us in operating the Service, hosting data, providing customer support, or analyzing usage data. These third parties are required to protect your information and only use it for the purposes we specify.Payment
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.The payment processors we work with are:
Stripe
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as a court order, government investigation, or request by law enforcement.Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.6. Data Security
We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Transfers
If you are accessing our Service, your information including personal information may be transferred to and maintained outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. We are fully compliant with DPF (EU/UK-US data bridge)
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Tenfold Technologies, Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. We are fully compliant with DPF (EU/UK-US data bridge)
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Tenfold Technologies, Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Data Rights
Depending on your Jurusdiction, you may have certain data protection rights, including:
To exercise these rights, please contact us at support@aquoteo.com
Access and Correction
You may request access to or correction of your personal data held by us.Deletion
You may request the deletion of your personal data, subject to legal and contractual obligations.Data Portability
You may request a copy of your personal information in a structured machine-readable format.To exercise these rights, please contact us at support@aquoteo.com
10. Third-Party Links
Our Service may contain links to third-party websites, services, or resources that are not controlled by us. We strongly encourage you to review the privacy policies of every site you visit. We are not responsible for the privacy policies, practices or content of these third-party sites.
11. Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service provided by Google, Inc., to track and report website traffic and performance. Google collects information to help us analyze the usage of our website and improve the performance of our service. This data is shared with other Google services and may use this to personalise your experience with Google. For more information on how Google collects and processes data through Google Analytics, please refer to the Google Privacy Policy: https://policies.google.com/privacy.Segment.io
Segment is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy.12. Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if applicable) or by posting a notice on our platform prior to the changes taking effect. Your continued use of our Service following the update will constitute your acceptance of the new policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By email: support@aquoteo.com
By email: support@aquoteo.com
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please discontinue the use of our Service immediately.